Privacy Policy
Last updated: 19th November 2025
This Privacy Policy explains how w-heat.com (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We only collect personal information you voluntarily provide to us, such as when you:
- Submit a contact form
- Email us
- Request information or support
1.2 Usage Data (Automatic Tracking)
When you visit our website, we may automatically collect:
- IP address
- Browser and device details
- Pages visited and time spent
- Clicks, scrolls, and on-page interactions
- Referring websites
This information helps us understand how visitors use our site.
1.3 Cookies
We use cookies and similar technologies to improve website functionality and user experience.
You can control cookies through your browser settings.
2. Analytics Tools We Use
2.1 Google Analytics
We use Google Analytics to monitor website performance and user behaviour. Google may collect:
- IP address
- Browser/device information
- Interaction data
Google Privacy Policy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout/
2.2 Microsoft Clarity
We use Microsoft Clarity to better understand how users interact with our website. Clarity may record:
- Session replays
- Heatmaps
- Clicks, scrolls, and browsing behaviour
Microsoft Privacy Statement:
https://privacy.microsoft.com/privacystatement
3. How We Use Your Information
We may use your information to:
- Improve website performance and user experience
- Analyse traffic and behaviour
- Respond to enquiries
- Monitor security and prevent misuse
- Improve our services and content
4. Sharing Your Information
We do not sell or rent your personal information.
We may share information with:
- Google Analytics
- Microsoft Clarity
- Hosting and website security providers
We may also disclose information if required by law.
5. Data Security
We take reasonable measures to protect your information.
However, no online system is completely secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access personal data we hold about you
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent
To make a request, please contact us using the details below.
7. External Links
Our website may contain links to external sites.
We are not responsible for the content or privacy practices of those websites.
8. Contact Us
For privacy-related questions or requests, please contact us:
Email: office@w-heat.com
Address:
Unit 7, The Counting House,
Sandy Lane, Sandbach,
Cheshire, CW11 3NG
Website: https://w-heat.com
9. Changes to This Policy
We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated “Last updated” date.
Thank you for visiting w-heat.com.
